When is the last time you reviewed all of your telecom and connectivity needs? Do you know the account manager for your accounts?

I can help you review your services and ensure you are getting what you are paying for and the most bang for your buck. I have helped customers better utilize their services and cut costs.

Do you have one place where you can see what telecom and connectivity services you have? Do you know what you “should” be paying each month? When is the last time you checked to ensure you have the best services for your needs?

I can create an inventory sheet for you including account numbers, service and billing addresses, use for services, etc.

Let me help you, make it make sense.

In my experience, many companies have paid for services that they are not using, and don’t realize it. This can happen when upgrading services, moving service providers, selling a building, for many different reasons.

Some companies keep a service, thinking they may need it for one reason or another. After our time together, they realized they don’t need the service and were able to save that money.

Let’s review the utilization of your services and ensure that you are using everything you are paying for.

Many companies are still sending out snail mail to inform customers that they have contracts expiring. Some customers are lucky enough to have a long standing relationship with their telecom account manager, most customers don’t.

I can assist you finding out if you if you have services that are going to expire soon and what current contract end dates are. Some services can jump exorbitantly. I’ve seen customers go from $300 per month to over $10,000 per month when the contract expires. Let me help you, make sure that doesn’t happen.

Many telecom and connectivity contracts are confusing and hard to read. With nearly 18 years of experience in reading those bills and contracts, I’m very well versed and can help you make sense of it. I can help you read and understand the terms and the charges.

Many customers don’t realize they have access to their telecom and connectivity services via an online profile. Allowing you to make service changes, review and pay bills, and chat with online agents.

I can assist you and your company in creating online profiles for the services with that ability.

Companies like AT&T, Lumen, and CenturyLink started discontinuing their copper services over the last handful of years. I can help you determine if your services are running over copper and, if so, assist in getting your migration timeline and assist with products that are replacing copper.

There are services out there that will run over internet connection, with a backup sim card, and run into your specialty lines the same way the copper does today. Helping you to meet any codes and regulations you have.

Cell Phones
Tablets & iPads
Wearables
Fleet Tracking Devices/Services
Anything with a SIM card

Some companies assign a sales or account manager to your business account. Sometimes the customers are too small for a dedicated rep and have to call into an 800# to get any type of help. Outside of the confusing call tree, getting someone different each time is frustrating.

Let me help you figure out if you have an a dedicated account team. If not, let me be your 800# guru. I can help direct you in the proper direction to get the question answered or the issue fixed. If you need help calling into customer service, I can also help with that.